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Privacy Policy

The Wilmington Minority Chamber of Commerce (“the Chamber,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our members, participating businesses, partners, and visitors. This Privacy Policy explains how we collect, use, store, and protect information when you engage with our organization, register for membership, participate in programs, or interact with our website and services.

1. Information We Collect

We collect information to operate effectively, support our members, and provide meaningful resources. The types of information we may collect include:

A. Business Information

  • Business name

  • Business owner/representative name

  • Contact details (email, phone number, mailing address)

  • Industry and business type

  • Number of employees

  • Business website and social media links

  • Services offered and areas of interest

  • Membership details

B. Personal Information

  • Name and contact information of individuals associated with member businesses

  • Demographic details voluntarily provided to support diversity initiatives

  • Photos, videos, or testimonials (with consent)

C. Technical & Website Information

  • IP addresses

  • Browser type and device information

  • Website usage data (pages visited, time spent, etc.)

  • Cookies and similar tracking technologies

D. Payment Information

  • Membership dues

  • Event registration fees

  • Donation details
    (Processed securely through third-party payment providers; the Chamber does not store full credit card information.)

2. How We Use Your Information

We use collected information to:

  • Register and manage Chamber memberships

  • Communicate important updates, events, resources, and programs

  • Connect businesses with opportunities, partners, and minority-focused initiatives

  • Improve our website, digital tools, and member services

  • Promote business members (with permission) in Chamber publications, directories, and marketing

  • Compile aggregate data to understand business needs and enhance advocacy efforts

  • Process payments safely and efficiently

  • Maintain organizational records and comply with legal obligations

3. Sharing of Information

The Chamber does not sell or rent personal or business information.

We may share information in the following circumstances:

A. With Member Consent

  • Inclusion in public directories

  • Marketing spotlights, features, or success stories

  • Event attendee lists

B. With Trusted Third-Party Service Providers

  • Website hosting

  • Email marketing platforms

  • Payment processors

  • Data analytics tools
    (Providers are required to protect your information and use it only to perform contracted services.)

C. For Advocacy or Economic Development Purposes

Aggregate data may be shared with partners (local governments, agencies, sponsors) to highlight the needs and impact of minority-owned businesses. Individual identities are not disclosed without consent.

D. Legal Requirements

We may disclose information if required to comply with law, legal processes, or to protect the Chamber, its members, or the community.

4. Data Protection & Security

We implement organizational, technical, and administrative measures to secure your information, including:

  • Secure servers

  • Encrypted website connections

  • Access controls for sensitive information

  • Regular system monitoring and updates

While we strive to protect your data, no system is completely immune from risks. Members are encouraged to use strong passwords and safeguard their accounts.

5. Data Retention

We retain information for as long as necessary to:

  • Provide services

  • Maintain membership records

  • Comply with legal and financial obligations

  • Support historical and organizational documentation

Members may request deletion of certain information, subject to records retention requirements.

6. Member Rights

Depending on your location and applicable laws, you may have rights to:

  • Access the information we hold about you

  • Request corrections or updates

  • Request deletion of personal information

  • Opt out of marketing communications

  • Limit certain data uses

Requests may be submitted to:
[Insert Email Address / Contact Information]

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Improve website performance

  • Personalize user experience

  • Analyze traffic

  • Support members-only features

Users can manage cookie preferences through their browser settings.

8. Third-Party Links

Our website and communications may include links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review those privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we learn that information has been collected from a minor, it will be promptly deleted.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date.

11. Contact Us

For questions, concerns, or privacy requests, please contact:

Wilmington Minority Chamber of Commerce
info@wilmingtonminoritychamber.org

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